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ITManager ENG

System documentation

General information

IT Manager system consists of four elements: An ITM agent - installed at the end stations Application server (HELIX) Databases Management console for Adminis...

IT infrastructure management

The basic zone of the ITManager system allows for central resource management. The built-in wizard allows you to create any type of resource, describe it wit...

Users monitoring

The module provides managers with valuable information about the activity of employees on the network, gives a full overview of the applications they use, sh...

Remote access

The Remote Access module consists of three sections: Remote desktop, remote computer management Automation of tasks User data backup Each registered ITM Agen...

Network monitoring

The module allows cyclic scanning of the LAN together with the analysis of the detected devices. SNMP protocol provides information on the status of printers...

Tools

In section Tools there are descriptions of Console, Helix server and Agent configuration elements.

Reports

Console Prints and reports are available in the console for the modules IT infrastructure management and Users monitoring under the button Printout editor. W...

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